FAQ
DELIVERY
We deliver in France and all over the world. Deliveries in France are ensured by Colissimo delivered without signature. Deliveries outside France are ensured by Colissimo delivered with signature.
For all orders in France, the shipping costs applied are €4.90 for a Colissimo delivery without signature and €3.90 for a Colissimo relay point delivery. We offer standard delivery in France from 49€.
Note: Please allow 2-3 business days for us to receive and process your order. The total cost of your order will be displayed at checkout. This cost will be billed to you in Euros via the selected payment method. Demain orders sent to France do not require a signature on delivery.
Here's how it works: you place your order, we process it, and then we ship it. Ordering takes place in seconds.
Standard order processing takes 2-3 business days. One of our carriers then takes over. Once your order has been dispatched, you will receive a dispatch confirmation email containing a tracking number. And presto, here she is on her way!
Standard delivery in France takes between 3 and 5 working days. It all depends on the delivery method you have chosen. We will send you a tracking number so that you can follow the journey of your order.
Sorry! It may happen that the carrier takes 3 to 5 working days to register the status of your order.
If your order number does not update or simply does not work, do not hesitate to contact us at hello@demainbeauty.com. We will do our best to solve your problem as soon as possible.
PAYMENT
You can pay online by credit card (Carte Bleue, Visa, Visa Electron, Master Card, American Express, etc.) via the Shopifypay secure payment system.
You can also pay via Paypal.
Yes. Payments by credit card on the site are made via the secure payment system Shopifypay. At no time do we know your banking information.
PRODUCTS
All information about our products can be found on the individual pages dedicated to them. For any other question or remark, do not hesitate to contact us at the e-mail address: hello@demainbeauty.com.
Demain® products are universal. They are suitable for everyone, whatever your gender, whatever your age, whatever your skin type. There are no harmful ingredients in our formulas: phenoxyethanol, parabens, PEG, silicones & mineral oils, BHA and BHT, synthetic fragrance, chemical dye… Even palm oil is free from our formulas. In case of dermatological allergies, acne-prone skin or other problems, we advise you to check the list of ingredients on the packaging of each product or on the page dedicated to them on our website.
We also recommend that you seek the advice of a dermatologist. If you wish to use our products on your child or baby, we recommend that you seek advice from your doctor. For pregnant women, we also recommend seeking the advice of a doctor or dermatologist.
These 2 treatments are complementary:
- The Happy Age serum is a concentrate of active ingredients acting on all signs of aging: nutrition, firmness, elasticity, wrinkles, hydration, anti-dark spots, regeneration thanks to high and low molecular weight hyaluronic acid, vegetable oils regenerating and natural active ingredients from proven biotechnology.
- Sculpt & Glow care oil is a regenerating, radiance and photoprotective oil enriched with firming (vegetable retinol), soothing and relaxing (changer and arnica) active ingredients.
Technically it can be used together (2 to 3 drops of serum mixed with the oil) or before the oil for hydrated, nourished, + firm + smooth + luminous skin!
The shelf life of unopened care products is 30 months. The period after opening (PAO) is represented on all our packaging by a small open jar of cream, on which is indicated the duration of use, expressed in months.
As a guide, most of our products can be used up to 6 months after opening.
1 capsule per day to be taken each morning with a glass of water, ideally on an empty stomach. You can take them on an empty stomach because our capsule is vegetable and has been designed to dissolve once it reaches the less sensitive areas of your intestine.
Do not exceed the recommended daily dose. Food supplements are not a substitute for a varied and balanced diet.
Our capsules are small and easy to swallow. If you ever have trouble swallowing them, you can open the capsule in half and dilute it in a bit of water or in compote or yogurt.
No contraindication has been found against pregnant women. But we still advise you to consult your doctor to avoid any interaction with another drug.
Yes ! This was one of the important points for us when developing our formulas. Our food supplements are vegan, cruelty free, GMO free, gluten free and its capsules are 100% vegetable.
To be certified organic, a food supplement must contain 95% of ingredients from organic farming. 56% of the ingredients contained in GO FOR DETOX and 67% of the ingredients contained in GO FOR PROTECTION are plants from organic farming.
The rest are probiotics (lactic ferments), vitamins and non-certifiable nutrients. We have favored everything in 1 capsule (probiotics + organic plants) over certification for your daily comfort and savings.
How quickly our food supplements will work depends on each person. Some will see the result in a few days, others in a few weeks. What is certain is that they depend on the regularity with which they are taken. Listen to your body and you will know! Moreover, food supplements are aptly named, they complement a balanced lifestyle. We support you in your change, the more you are involved, the more you will see measurable results.
No, because the strains of probiotics used in our supplements are tyndalised. This means that they have been subjected to a heat treatment which allows them to be “deactivated” without destroying them. This heat treatment is controlled and guarantees the inactivation of the original ferments, in addition to guaranteeing the integrity of the structure of their proteins and their biological properties. Thus, despite the presence of probiotics, it is not necessary to keep the supplements cool.
CONCERNS
There are several reasons that can cause oily skin. We therefore advise you to act by elimination / priority:
- Adopt a healthy and balanced diet (not too fatty or too sweet).
- Do not strip and dry your skin with products that are too aggressive. These products are only intended to send your skin the signal of dry skin to be nourished with sebum. You understand the problem/vicious circle.
- Do not neglect to moisturize and nourish your skin. She needs it like all your organs!
=> All DEMAIN products are 100% natural, organic and enriched with prebiotics and probiotics that rebalance the curanic microbiota (the health of your skin). The TOMORROW beauty routine that you can adopt is the following:
- GO FOR DETOX cure to cleanse your body and therefore your skin from the inside.
- GO FOR GLOW Gentle Exfoliating Cleanser to purify and exfoliate your skin (and prevent bad bacteria from growing under dead skin).
- GO FOR PROTCTION universal radiance anti-oxidant moisturizer, to hydrate and soften your skin according to its needs (oily skin will require less than dry skin.
Just listen to your needs!
RETURNS
We're sorry!
Write to us at hello@demainbeauty.com and we will tell you the procedure to follow
If you received a product other than what you ordered, our apologies! Please contact us at hello@demainbeauty.com and we will make sure to send you the Demain product you want!
Have you changed your mind ?
You have a period of 15 days after receipt of your order to return your products to us. Please note that opened boxes/tubes cannot be returned or refunded.
Returns of orders shipped in mainland France and outside mainland France are the responsibility of the Customer. We invite you to contact us by email at hello@demainbeauty.com. We will let you know how to proceed.
OTHERS
You will find a registration form on the home page of our site. You will then be regularly informed of our news.
